Coinbase Working On Tech To Avoid Future Outages

  • In the post mortem report, from Coinbase’s 1 June incident, the exchange said it’s working on technical changes in order to provide more stability to its platform.
  • Personalities from Crypto Twitter have claimed that Coinbase has gone down 11 times in its history during big price changes.
Brian Armstrong, Chief Executive Officer and Co-Founder of Coinbase, at Consensus 2019

Brian Armstrong, Chief Executive Officer and Co-Founder of Coinbase, at Consensus 2019. CoinDesk

The largest crypto exchange in the U.S., Coinbase, is working on technical changes in order to provide more stability to its platform in the future, the firm said in a blog post on Saturday.

The announcement was made in Coinbase’s post mortem from its 1 June incident, when a traffic spike caused severe disruption to the exchange’s service. According to the incident report, the exchange is now ready to implement a “number of improvements” that will allow the exchange’s servers to handle a sudden surge in usage.

The post mortem of the incident reads:

“Around 16:05 PDT [23:05 UTC], the price of BTC reached USD $10,000. In connection with the rising price, we experienced a 5x traffic spike over 4 minutes. Our autoscaling was unable to keep pace with this dramatic increase in traffic.”

It further states that the spike in traffic led to increased latency, which started affecting all of the exchange’s services, and with error reports at the time spiking to around 50%, user’s experienced server errors and timeouts. The firm also pointed out that it was able to redeploy its API to increase the number of machines handling the traffic within 20 minutes.

In order to prevent such issues from happening again, Coinbase is currently working on “pre-scaling”, creating more server instances under heavy load, in order to reduce the impact of price-related traffic spikes. The exchange will also rely more on caching, loading stored version of pages in the browser, from now on. While it is planning to improve its deployment process to mitigate some of the autoscaling problems in the long term, Coinbase has already updated its “health check” system, which worsened the 1 June incident by causing erroneous automated responses.

This is not the first time that Coinbase went down, with it having something of a history with outages during big price movements. The outrage from the exchange’s userbase was so large after last week’s incident, that Coinbase’s Justin Mart had to tweet “We do not purposely take down the site”. With that said, CryptoWhale posted a chart on 3 June, alleging that the exchange has gone offline 11 times in its history during major price moves:

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