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Customers of Barclays have been reporting on Twitter that the British multinational bank has been stopping payments to the Binance cryptocurrency exchange over the last week.

A number of Binance users took to social media this week after they started receiving notifications from Barclays that debit and credit card payments made to Binance will be suspended “until further notice”. The British bank has already confirmed the move on Twitter, responding to its angry customers with messages such as:

“It’s our responsibility to help protect your money. With this in mind we’ve taken the decision to stop payments made by credit/debit card to Binance until further notice, to help keep your money safe.”

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The bank is further referencing its customers to the U.K. Financial Conduct Authority (FCA) website for “further information on Binance”. Last month, the FCA made a decision that Binance Markets Limited (BML) will no longer be permitted to engage in financial services in the U.K..

The FCA notice forced Binance to clarify only days later that the above mentioned company, BML, was a completely separate entity, and that the ruling would have no effect on the exchange’s ability to conduct business with its U.K. customers. It appears that Barclay’s block on payments to Binance has been caused by inaccurate understanding of events, though the bank is yet to make an official statement regarding this development.

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